Senior Instructional Designer *Only candidates with a link to an eLearning portfolio will be considered for this position.We are seeking a Senior Instructional Designer with strong design skills. Assist in the research to identify and evaluate instructional products, 6+ years' experience designing eLearning and instructor-led instructional materials for Call Center Sales and Service, Strong organizational skills and strong relationship-building skills are a must for building value with agents, team members, and internal stakeholders, Authorization to work for any U.S. employer, Demonstrated analytical and problem solving skills, Excellent interpersonal skills, especially written and oral communication skills, Strong time-management, organization, and intermediate project management skills, Additional certifications in eLearning/Instructional Design/ASTD, Core Competencies: Program Management, Technical / Job Competence, Problem Solving / Judgment, Planning, Customer Focus, Communication, Initiative, Creativity, Act as a point of contact for instructional design requests from key business partners inside Protiviti and other parts of Robert Half, conducting a thorough review of requests and framing them to recommend the appropriate responses, including online and live learning methodologies, as well as organizational effectiveness approaches, Develop and manage a variety of instructional design projects, including all business and learning objectives, project milestones, team member responsibilities, and required resources, Using solid adult learning principles, design and develop leading-edge, creative, and highly engaging learning interventions, including storyboards and outlines, integration between live and online learning, specialized visual models and graphics, learner skill and knowledge tests, narration scripting, sound recording and programs that conform to SCORM, Assist with the selection of external resources by determining requirements, making vendors and purchase recommendations.May also be responsible for day-to-day management of external resources for assigned projects, Develop extensive organization knowledge to collaborate, and share best practices throughout all enhancement functions in Robert Half.Become highly conversant in Protiviti Engagement Methodology and other major business processes for internal clients, Develop strong relationships with key internal clients to enhance long-term communication, effectiveness, and understanding of end-client value propositions, Serve as instructional design expert, with deep technical knowledge of software tools for courseware development and supporting technologies, such as video, analytics, and surveying, Stay abreast of learning trends such as new technologies, standards, regulatory changes, internal and external workforce dynamics, performance trends and development programs to proactively recommend interventions aligned with the strategic plans and business targets, Support the staff development efforts by developing or participating in the new instructional design and delivery capabilities, such as social media, gamification, and peer-contributed knowledge bases, Bachelor’s degree required; Master’s degree (or PhD) in instructional design, performance improvement, or related field preferred. Asked to participate in many cross-functional teams due to ability to professionally facilitate partnerships among stakeholders with divergent agendas fostering consensus among participants to achieve outstanding results. Based on recent job postings on ZipRecruiter, the Senior Instructional Designer job market in both Chicago, IL and the surrounding area is very active. Common work activities seen on an Instructional Designer resume sample are researching the best practices in the field, improving learners' productivity levels, organizing learning sessions, and improving learning experiences. Created eLearning courses using Articulate Storyline. Work with business partners to define learning solution objectives to ensure the impact can be measured and is linked to business goals, Create use-case scenarios for implementation goals, Facilitate design sessions with key stakeholders, subject matter experts and project teams, Create concise, creative and effective instruction and performance support content. Consulted with clients to define program development and instructional design needs and develop strategies for Web-based courses, Developed project work plans and managed communications between client sponsors, subject matter experts, and Web development team members to achieve goals, Designed and produced project scope and design documents, storyboards, and wire frames, Developed Elearning course on Medical Insurance Risk Adjustment. Remotely managed team of 18 instructional designers in Department of Defense instructional technology initiatives by overseeing simultaneous independent and team projects and handling team member performance issues. Instructional design experience within the last three years, Experience with instructional authoring tools such as Adobe eLearning Suite, Captivate, Articulate, and others, Solid relationship building skills with all levels of an organization. Develop network of contacts, particularly those that directly support training development and delivery, such as Travel and Events, Support Robert Half’s overall staff development efforts by developing or participating in the development new instructional design and delivery capabilities, such as social media, simulations, gamification, and peer-contributed knowledge bases, As assigned, serve as representative for Protiviti L&D team and Staff Development on a range of internal and external committees, organizations, and task forces, Stay abreast of learning trends such as new technologies, standards, regulatory changes, internal and external workforce dynamics, performance trends and development programs to proactively recommend interventions aligned with the strategic plans and business targets for Protiviti, Staff Development, Operational Support, and the entire Robert Half organization, Develop and manage small- and large-scale instructional design projects, including all details, such as purpose, business objectives, learning objectives, project timetable milestones (and go/no-go points), team member roles and responsibilities, resources required, service level agreements, budget, rollout plans (including piloting, refresh, and sunseting), follow-up and project evaluation plans, reports, and review and approval cycles, Collect and analyze quantitative and qualitative data to develop fact-based recommendations, as well as progress and success measurement approaches, Ensure that all interventions are aligned closely with the products and services that exist or are being developed by other groups within Staff Development, Bachelor’s degree required; Master’s degree (or PhD) in instructional design, performance improvement, or related field preferred, Required proficiency – master level: At least one e-learning authoring software application, such as Articulate Storyline; Excel, Word, PowerPoint, Outlook, Minimum of 10 years practical work experience designing, developing, and implementing online learning interventions, from client interaction and needs specification, to production delivery and evaluation, Experience partnering and collaborating within organizations on small- and large- scale projects, including leading teams of multiple levels of management and individual contributor participants, Excellent verbal, written and interpersonal skills including being adept at making formal and informal presentations, By mail: Please mail your cover letter and resume to: Corporate Staffing, Participate in curriculum ideation, innovation, and iteration (30%), Synthesize and apply academic learning theory to curriculum features (10%), Create design schematics in conjunction with UI designers (20%), Participate in the learner validation, and subsequent iteration, of schematics into design specifications (10%), Contributing to other design, development, research, and evaluation tasks, as needed (30%), Master’s degree or higher in Educational Technology, Educational Psychology, Human Factors, Instructional Design or related field required, Minimum of five years participating in the research-based design of curriculum or digital learning products, Experience gathering and applying peer-reviewed scholarly research and user research, Previous instructional design experience preferred, Demonstrated experience synthesizing and applying research from the learning sciences to curriculum design in clear, tangible, documented ways, Demonstrated experience participating in the design of learner experiences, Demonstrated experience creating design schematics and specifications, Develop Job Task Analysis and design/develop telesales and customer service materials, Build and manage multiple internal partnerships and relationships, Interview Subject Matter Experts (SME'S) to ensure content accuracy and relevance, Analyze instructional tasks and provide a clear GAP analysis as the basis for instructional content, Design learning objectives that are measurable and relevant which are tied to analysis/objectives, Utilize advanced instructional models and adult learning methods to design learning experienced that promote practice, retention, and application of new skills and knowledge. Develop a network of contacts, particularly those that directly support training development and delivery, such as Travel and Events, As assigned, serve as a representative for International L&D team and Staff Development on a range of internal and external committees, organizations, and task forces, Bachelor’s degree required; Master’s degree (or Ph.D.) in instructional design, performance improvement, or related field preferred, Experience partnering and collaborating with organizations on small- and large- scale projects, including leading teams of multiple levels of management and individual contributor participants, Strong critical thinking and analytical abilities to identify and frame issues, synthesize information and draw insightful conclusions. Works with less structured, more complex issues, A work-sample will be required prior to interviews, Experience in project management (my work function, not necessarily job title), planning skills and working on multiple projects at a time, Experience with incorporating multimedia elements into learning programs including audio, video, animation simulation, and self-developed graphics, Collaborates with appropriate stakeholders on optimal design of programs and associated training deliverables to meet the identified training need, Designs training deliverables in a variety of formats including print, graphics, audio, video, and animation technologies, Collaborates with external media and design vendors to ensure quality and consistency of product and timely delivery of completed instructional media elements, Review courseware for instructional effectiveness and usability. Produced an eLearning series that improved implementation time of a new process. Upload resume. Lead and coach a team of two Instructional Designers. Advisory member of eLCC, e-Learning Consortium of Colorado. Used custom master page with the application pages in SharePoint 2010 to create custom layouts. Prepare and develop reports for clients and management. Developed Design Documents, PowerPoint Presentation, Instructor Guides and Participant Guides for each course. Routinely researches current trends, tools and techniques associated with content/curriculum design and development, Creates design standards and templates and integrates technology-based tools into the development process, Evaluates and assesses the instructional effectiveness and business impact of programs and supports the continuous improvement of learning solutions, Ownership and accountability for larger scale learning and development and HR initiatives. Instructional Designer) / Center for Learning and Innovation • Evaluate curriculum for alignment of outcomes, assessments, and instructional practices • Collaborate with course writers in an effort to assist them in productive course development efforts

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