Wage or tax refund garnishment. We’re here to help you! To confirm your required monthly payment for TEPSLF, contact FedLoan Servicing. recently file a joint return with your spouse, but you have since become separated or lost the ability to access your spouse's income information? The Department may request supplemental documentation substantiating my employment. Send your completed PSLF Employment Certification Form or PSLF application to: U.S. Department of Education FedLoan Servicing P.O. FedLoan Servicing: “It may take some time for these benefits to be reflected within your account. FedLoan Servicing. Applying for PSLF 1-877-825-9923 TTY. Welcome to the online information resource center for Total and Permanent Disability discharge of Federal Family Education Loan (FFEL) Program loans, William D. Ford Federal Direct Loan (Direct Loan) Program loans, Federal Perkins Loans, and Teacher Education Assistance for Higher Education (TEACH) Grant service obligations. 5. 1-855-265-4038. Here's what you need to know. The first FedLoan agent said yes, followed by two nos. Refunds. FedLoan Servicing is a student loan servicing company contracted by the Department of Education to handle their student loans. Send the copy to FedLoan Servicing by fax, 717-720-1628, or by mail at FedLoan Servicing Credit, P.O. 1-800-621-3115. TOPIC . After you’re done filling out the general forbearance request form, send it to FedLoan Servicing. Refund of over payment taking 30-45 business days. Yes - Continue to Item 12. In the processing time between the loan being approved vs. disbursed by the new institution (First Mark), I continued to pay my old institution (Nelnet) to ensure that the account is up to date. Default Resolution Group. Skip to Section 6. I recently refinanced my student loans. The CARES Act provides student loan relief in response to the coronavirus (COVID-19) pandemic. CONTACT . What this means is that they take care of all the servicing and customer service stuff for the loans - like processing payments, sending statements, handling questions and concerns, and more. The Department will notify me in writing or electronically of the number of qualifying payments I … FedLoan, formerly Sallie Mae, is being sued by the Massachusetts State Attorney General for mismanaging their student loan servicing responsibilities. If you have any questions, please contact us at 877-433-7501. Box 69184 Harrisburg, PA 17106-9184 or fax the form to 717-720-1628. Visit FSLD to find out how you can take advantage of the impending lawsuit settlement to earn student loan forgiveness benefits and perhaps even a complete refund. Besides one-offs or anecdotes where you got a FedLoan employee to refund a double payment or overpayment, is there any policy, guidance, instruction, clarification, etc., that is on the books at either DOE FSA or FedLoan that allows for refunds of overpayments if a refund is requested? By submitting this form, my student loan(s) held by the Department will be transferred to FedLoan Servicing. Box 60610, Harrisburg, PA 17106-0610. 6. No - Provide your most recent federal income tax return or transcript. It usually takes about 6-8 weeks to get a response as to whether they're going to correct your credit history or not. If you made a payment between March 13, 2020, and the end of the payment suspension period, and would like a refund, the payment still counts toward PSLF as long as all other PSLF qualifications are met. Return Completed Forms To: U.S. Department of Education FedLoan Servicing P.O. 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